To gain access to Hitachi Air Conditioning`s full technical library login here or if you don`t have an account please register here

Hitachi air conditioning range is one of the most extensive available in the market today and we offer comprehensive technical assistance across the whole product range:

For advice or technical queries, call our technical helpdesk on 01628 585 393 (Monday to Friday 9am to 5pm) or call anytime for 24 hour access to alarm code information.

Online Anytime

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Here at Hitachi we are committed to making it simpler for our customers to do business with us outside of normal business hours, letting you make the most of your time. We are introducing a range of online facilities so you can do your paperwork when it suits you.

Warranty

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Designed and manufactured to the highest standards, all Hitachi products come with a comprehensive 3 or 5 year warranty:

RAC products - 36 months (3 years) from date of invoice.
Utopia and Set Free systems - 60 months (5 years) from date of invoice.

In the event that you need to make a warranty claim Hitachi aim to make the process as simple as possible.Our Warranty department will be pleased to help you with any further information you may require:

Telephone: 01628 585393
Fax: 01628 585 500
Email: aircon.warranty@hitachi-eu.com

Place and track your warranty claim online at hitachiaircon.com/warranty (simply request a secure login from our warranty support team on 01628 585 393 and you`re ready to go).

 

Spare Parts Help and Advice

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To identify and order spare parts you may find it helpful to contact one of our specialist engineers:

Telephone: 01628 585394
Fax: 01628 585 500
Email: aircon.spares@hitachi-eu.com

Hitachi is developing an online Spare Parts selection system www.hitachiaircon.com/spareparts. Accessible at all times, it includes an advanced search engine that enables you to locate parts using model number, refrigerant type, indoor unit type and voltage.

A schematic diagram of the unit is shown which allows you to view and select parts by clicking on the component. The part can be added to your basket and an order is automatically generated to the spare parts team.

Available during the first quarter of 2009, this new system will improve the part selection and dispatch process for you, our customers.

 

Commissioning

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Why not request one of our qualified engineers to assist with the commissioning of your system? It`s completely free of charge and we`ll fully test and commission the system for you. Contact Hitachi direct sales or your preferred distributor.

Hitachi approved contractor scheme

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Added value service to specifiers and contractors.

Specifiers
Looking for an approved contractor? All our approved contractors have met the following qualifying criteria:

sound credit rating

Contractors
Looking for a competitive edge in a difficult economy? Join our approved contractor scheme and benefit from Hitachi`s technical guidance and marketing support.

Call 01628 585 394 for more details.

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